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Frequently Asked Questions

What services does Navo Digital offer?

NavoDigital provides a range of services, including reputation management, workflow automation (CRM), website building, social media marketing, customer database reactivation, and AI chatbot and voice bot integration. Our goal is to help businesses streamline operations and boost their online presence.

What is the "Website in a Day" program?

Our "Website in a Day" program ensures your business gets a fully functional, professional website in just one day. It’s designed for businesses that need a quick online presence without compromising on quality.

How do your automated websites work?

Our websites integrate seamlessly with CRM systems, automating updates and customer interactions to help businesses focus on growth and reduce manual effort.

What is workflow automation (CRM) and how can it benefit my business?

Workflow automation (CRM) uses software to handle repetitive tasks, lead management, and customer communication, improving efficiency and helping you close more sales.

Can you explain how your calendar management tools work?

Our calendar management tools help schedule and manage appointments, featuring automated reminders and integration with other calendar apps, ensuring you stay on top of important events.

What does your reputation management service include?

Our reputation management tool helps businesses boost their 4 to 5-star reviews, particularly on platforms like Google and Facebook. We offer a 15-day free trial, and our automated review requests ensure a steady flow of positive reviews.

How does your AI chatbot help businesses?

Our AI chatbot automates appointment bookings and customer interactions, reducing the volume of texts and emails your team needs to handle. It also converts missed calls into leads, ensuring no opportunity is missed.

How does centralized conversation management improve customer service?

Our centralized tool allows you to manage all customer communications from one platform, including email, Facebook, text, Twitter, LinkedIn, TikTok, and more, improving response times and customer satisfaction.

What is customer database reactivation?

Our customer database reactivation service helps bring back inactive customers by engaging them with personalized offers, generating new revenue from existing clients.

What kind of automations do you provide?

We automate workflows such as customer communication, follow-ups, and lead management, allowing your team to focus on sales while ensuring no task or lead is overlooked.

How does AI voice and text bot integration work?

Our AI voice and text bot integration handles customer inquiries, bookings, and follow-ups, improving engagement and freeing up your team to focus on core business functions.

What are your rates and pricing plans?

We offer affordable monthly rates starting at $199 with a cancel-anytime policy. ROI depends on your business, but typically, closing just one client can cover the cost of a month’s CRM service. For some businesses, it can cover the entire year.

Where is your company based, and what regions do you serve?

Our company is based in Quebec, Canada, and Boston, MA, USA. We serve customers across North America and offer support in both French and English through our toll-free number.